Privacy Policy
Last updated: April 2026
SN Capital (“we”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect personal data when you use our website, applications, and services (the “Platform”).
By using the Platform, you acknowledge this Policy. If you do not agree, please do not use the Platform.
1. Scope
This Policy applies to personal data processed in connection with:
- Account registration, login, and profile management;
- KYC / identity verification and AML checks;
- Transactions, orders, settlements, and customer support;
- Marketing communications where permitted;
- Analytics and security monitoring.
2. What we collect
Depending on your interactions, we may collect:
| Category | Examples |
|---|---|
| Identity & contact | Name, email, phone, address, PAN, date of birth |
| KYC / regulatory | Identity documents, photographs, proof of address, bank details, demat information |
| Transaction | Order history, payment references, contract notes (as applicable) |
| Technical | IP address, device type, browser, cookies, approximate location |
| Communications | Emails, chat, call recordings (where disclosed) |
We aim to collect only what is necessary for the purposes below.
3. Legal bases & purposes (India)
We process personal data for:
- Performance of a contract — providing the Platform and processing your requests;
- Legal obligations — KYC, AML, tax, and regulatory reporting under applicable Indian law (including guidelines issued by SEBI, RBI, FEMA, PMLA, and related rules, as applicable to our activities);
- Legitimate interests — fraud prevention, security, analytics, and service improvement (balanced against your rights);
- Consent — where required for marketing cookies or optional features.
4. How we use personal data
We use data to:
- Create and manage your account;
- Verify identity and comply with KYC / AML requirements;
- Facilitate transactions and settlements;
- Communicate service-related messages;
- Detect and prevent fraud and abuse;
- Comply with law and respond to lawful requests;
- Improve the Platform (including aggregated or de-identified analytics).
We do not sell your personal data.
5. Sharing and disclosure
We may share data with:
- Service providers (hosting, KYC, payment gateways, email) under strict contracts;
- Regulators, courts, or law enforcement when required by law or lawful process;
- Professional advisers (auditors, lawyers) under confidentiality;
- Group companies where necessary for operations and compliance.
International transfers, if any, will be done in line with applicable law and appropriate safeguards.
6. Retention
We retain personal data only as long as necessary for the purposes above, including statutory retention periods (e.g. for financial and KYC records). After retention ends, we delete or anonymise data in line with our policies.
7. Security
We implement technical and organisational measures appropriate to the sensitivity of the data (access controls, encryption in transit where applicable, monitoring). No system is 100% secure; you should use strong passwords and protect your devices.
8. Your rights
Subject to applicable law, you may have the right to:
- Access and correct your personal data;
- Withdraw consent where processing is consent-based (without affecting prior lawful processing);
- Object to certain processing;
- Lodge a complaint with a supervisory authority or, in India, pursue remedies under the Digital Personal Data Protection Act, 2023 and rules thereunder, as applicable.
To exercise rights, contact us using the details on the Platform. We may need to verify your identity.
9. Cookies & similar technologies
We use cookies and similar tools as described in our Cookie Policy. You can manage preferences through browser settings and any cookie banner we provide.
10. Children
The Platform is not directed at children under 18. We do not knowingly collect data from minors.
11. Changes to this Policy
We may update this Policy. Material changes will be communicated as required by law (e.g. notice on the Platform or email). The “Last updated” date reflects the latest revision.
12. Contact
For privacy questions or requests, contact us at the email or address listed on the Platform. You may also reach our grievance / nodal officer if designated on the Platform.
This Privacy Policy is a general template. SN Capital should have it reviewed by qualified counsel and aligned with its actual data flows, vendor agreements, and regulatory registrations.